Reference

Privacy Policy for Your Account Data

At akaara4d, we explain what we collect, why we need it, and how you can ask us to change it later.

Account dataCookie useChange requestsLocal law
akaara4d Privacy Policy for Your Account Data
REQUEST PATHS

How to Reach Us About Privacy

If you want a copy, correction or deletion request, start with the channel already tied to your account. We answer privacy messages through live chat and email every day, and we ask for a short identity check before we change anything. That keeps the request attached to the right record, whether you are on Android, iPhone or desktop, and helps us respond fast.

Team online

Live chat

Start with live chat if you want a copy, correction or deletion request. We use the account thread, the login trace and the payment reference to confirm it is really you, then answer every day, 08.00-22.00 WIB.

Email request

Send email when you prefer a written path. Include the email on file, the change you want and any date or device detail that helps us find the right record, then we reply after the identity check.

Account form

Use the account form for profile edits tied to name, contact or device records. It keeps the request close to the same login you use on Android, iPhone or desktop, which helps us match it quickly.

STORAGE RULES

How We Handle Your Data

We keep privacy work tied to the account itself, not to broad tracking. On Android Chrome, iPhone Safari or desktop, cookies support login, session continuity and language choice.

What we collect

We record the name or alias, contact method, login time, device type and the payment reference linked to DANA, OVO, GoPay or QRIS. That is enough to match your account without asking for extra data.

Cookies and session

Our cookies keep you signed in, remember language choice and save the last page you opened on Android Chrome, iPhone Safari or desktop. You can clear them in your browser at any time and log in again.

Account security

We tie each login to a device flag and watch for repeated password attempts or a new browser path. When you move between slots, live tables or Crash Games, the session log helps us spot abuse quickly.

Retention period

We keep account records while the profile is active and for the period needed to handle errors, disputes or legal requests. After that, we delete or anonymise the parts we no longer need for the stated purpose.

Change requests

If you want a copy, correction or deletion request, send it through live chat or email from the account you want checked. We verify ownership before we make changes, so the right record stays protected.

Local law

If access or eligibility is restricted in your area, it depends on local law and is available only where local law permits. We apply that rule the same way across Indonesia and explain the result through support.

Questions About Your Privacy Rights

These are the requests we hear most often when someone checks how we handle personal data. Each answer stays on the privacy side of the account, so you can see what we collect, how long we hold it, and how to ask for a correction before you move ahead.

We ask for the details needed to create and protect your account: name or alias, contact method, login history, device type and the payment reference you use with DANA, OVO, GoPay or QRIS. We do not ask for extra data without a reason.

Cookies keep you signed in, remember your language choice and store the page state while you move between Android Chrome, iPhone Safari and desktop. You can clear them in your browser settings at any time, and the account still works after a fresh login.

We pass only the transaction data needed to match your request and confirm the sender or receiver. We do not sell that data, and we share it with payment services or legal authorities only when the task requires it.

We keep account records while your profile stays active and for the period needed to handle errors, disputes or legal requests. After that, we delete or anonymise the parts we no longer need, unless a rule requires a longer hold.

Yes. Send the request through live chat or email from the account you want checked, and tell us which field needs a copy or correction. We verify ownership before we make changes, so the right record stays protected.

You can ask us to remove data that is not needed for account handling or legal retention. If a record must stay for fraud checks, dispute handling or tax rules, we limit its use and keep it locked to that purpose.

Yes. Access and eligibility depend on local law and are available only where local law permits. If a region blocks a feature or request, we follow that rule and explain the next step through support.